At the crossroads where customer satisfaction meets business performance, supply chain management is key to Safran maintaining its competitive edge. It’s a function that leverages a broad range of skills that are constantly evolving to match the Group’s ambitions.
The term “supply chain” encompasses all flows of physical goods and information between a company, its suppliers and customers, from the latter’s specified requirements to final product delivery. “Managing these flows is crucial, as it directly impacts our operational performance,” says Philippe Gaulier, Safran Vice President, Supply Chain. “The challenge is to. That’s a tough task, particularly in a complex environment like ours, with more than 3,500 suppliers working for some 200 industrial facilities around the world.”
Chain of skills
Supply chain management supports the production process, working with numerous other sectors in pursuit of a triple goal: ensuring customer satisfaction, keeping down inventory and work in process, and reducing supply chain costs. It involves some 4,500 employees Group-wide in 25 countries.
Demand management first captures market needs, then planning specialists come into play, organizing industrial resources at company, plant or workshop level, and setting and monitoring production schedules. Procurement is…